when will my order arrive?

Production on most items is 5 business days + shipping. We ship limited editions, painted prints and originals directly from the studio once a week. You can reach out with questions any time by texting +41 79 301 74 99 or emailing fredi[at]gerts.ch. All of my print orders are produced and shipped from my amazing fine art printing partner in California.

can i cancel or change my order?

Unless your order has already gone into production you can cancel it. Typically orders go into production the next business day, but sometimes same-day depending on the order time. Please contact me as soon as possible if you need to cancel your order by texting +41 79 301 74 99 or emailing fredi[at]gerts.ch

do you have a rreturn/exchange policiy?

I want you to LOVE your artwork! We will provide a no charge replacement or refund for any quality issues. We may request photos of the damage or to have the order returned to us and would provide a return shipping label. We will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please contact by texting +41 79 301 74 99 or emailing fredi[at]gerts.ch.

glossary of print types

OPEN EDITION PRINTS: Open edition prints are reproduced an infinite number of times in a wide variety of sizes and materials. A print is a high-quality reproduction of an original painting, created by taking very high-resolution photographs of my original paintings, and then printing them onto museum-quality, archival papers and other materials.

ORIGINALS: An original painting is just that – a one-of-a-kind painting, done completely by hand by me, Fredi. Original paintings vary in size and material.

COMMISSIONS: These are completely custom, original pieces of artwork that often have a very personal meaning, connection or subject matter for the commissioner. Often including considerable research, sketching and time to create, I only take on a few of these each year.

how do i contact customer support?

You can reach out at any time by texting +41 79 301 74 99 or emailing fredi[at]gerts.ch.

how can i keep up with your new work?

Follow me on instagram @fredi_gertsch, facebook @GertschFrediArtist and scroll down to the footer to subscribe to my email list for exclusive offers and first dibs on new work.